Friendly Ai Automation Experts Working With The UK's Fastest Growing Companies
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Fonehouse came to us struggling to contact a significant portion of customers who were due to upgrade their mobile phone contracts, even after 20 dial attempts.
We built an Ai SMS agent to reach out to them via text message. With intelligent chase sequences and messaging, this created a shortlist of callbacks from customers who were still interested in upgrading their phone, and a stream of monthly sales with significant revenue.
Netcom Training had thousands of leads every month, and their sales team of 21 staff struggled to get in touch with so many leads and make enough calls.
Our first step was to introduce an Ai SMS agent, followed by an Ai Voice Agent, to contact all of the leads to determine which leads qualified for a course, whether they were in the correct area, and gauge how interested and realistic it was for them to start a course. This disqualified 70% of the leads, leading Netcom to only need to call the remaining 30%.
Netcom were able to use our Ai SMS Agent to reengage old leads who previously enquired for a course but did not proceed in the past. Reusing old leads significantly reduced marketing spend.
We implemented a scraping technology for Netcom to allow them to use new innovative ways of marketing, which reduced their marketing spend by circa 90%.
We worked closely with their CRM provider magn8.co.uk to build a custom dialing solution to dial leads faster directly from the CRM.
We implemented a Web and Whatsapp agent to qualify leads and enhance conversion rates on their website.
The combination of the above resulted in Netcom being able to achieve the same amount of sales with 70% less workforce, and save circa 70% on their marketing spend. We have saved them approximately £1Million per year in revenue.
Leeds College of Building were looking for a way to onboard new learners more effectively.
We built an Ai SMS agent to qualify new enquiries so the staff could focus on genuinely interested learners.
We provided a full CRM system to their team of 5 with full support and training.
Access Equity Release were looking for ways to increase their lead conversions, as we all are!
They preferred the human touch and were sceptical of using Ai on such high value leads. The format we ran was for a human to contact the lead first, and then after 48 hours to send to our Sweep Up Ai SMS agent. Our custom Ai SMS Agent chases down leads intelligently, and recovers a significant amount of leads the team would have otherwise given up on, whilst saving them time from chasing the dead leads that ignore the bot and are not interested.
We also did a full integration with their custom CRM, so their staff can work seamlessly.
Eadon and Co are a mortgage company with a bank of clients which remortgage. Eadon and Co were looking for an easier way to process these regular remortgages.
We built an intelligent Ai SMS agent, which reached out and informed the clients of their upcoming remortgage date and disqualified anyone who had already remortgaged or their circumstances had changed and they no longer needed a remortgage.
HelloFresh were looking to maximise marketing ROI using Ai.
We implemented an Ai SMS Agent to chase the leads who ignored their call centre staff.
The Ai SMS Agent recovered leads even after they had received many dials from the call centre.
Caspian Insurance came across our innovative Ai Video service. They wanted to maximise their conversion rates on the quotes sent to leads, and help aid in customer understanding and selling compliantly.
Our Ai Video solution sends a custom video to each customer explaining their quote and policy to them.
Just IT received approximately 5,000 leads per month. Their team struggled to deal with them all effectively.
We implemented an Ai Voice Agent and Ai SMS Agent to qualify leads, resulting in the disqualification of not interested leads and shortlisting of eligible candidates for their training courses.
We also provided a full CRM system to their sales team.
We created an Ai SMS Agent to chase learners after they have finished their course to track the outcome, e.g. have they gone into employment or further education.
Car Leasing Made Simple were keen to embrace Ai. We built them an Ai SMS agent to qualify leads both within hours and out of hours.
Leads go down a different journey depending on if they are in hours vs out of hours, whether or not they have leased before and how fast they need their vehicle.
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